1. Introduction
Welcome to the Poppo Agency Privacy Policy. This document explains how we collect, use, protect, and share your personal information when you participate in the Poppo Agency program. We are committed to protecting your privacy and ensuring transparency in our data practices.
Your Privacy Rights: You have the right to access, correct, or delete your personal information at any time. Contact us to exercise these rights.
2. Information We Collect
2.1 Registration Information
When you register as a Poppo Agency, we collect:
- Your Poppo Account ID
- Contact information (email address, phone number)
- Verification code and authentication data
- Account credentials and login information
- Payment and banking details for commission distribution
2.2 Agency Activity Data
We automatically collect information about your agency activities, including:
- Host recruitment records and performance metrics
- Commission earnings and payment history
- Dashboard usage and interaction patterns
- Communication with hosts and support team
- Login timestamps and device information
- IP addresses and geographic location data
2.3 Host Information
We collect data about hosts recruited under your agency:
- Host Poppo IDs and profile information
- Performance metrics and streaming statistics
- Revenue generation and engagement data
- Compliance and content review records
2.4 Technical Information
We automatically collect technical data such as:
- Browser type and version
- Operating system and device information
- Cookies and similar tracking technologies
- Usage analytics and performance data
3. How We Use Your Information
3.1 Agency Management
We use your information to:
- Verify your identity and process agency registration
- Provide access to the Agency Dashboard and management tools
- Track and calculate commission earnings
- Process weekly commission payments
- Monitor agency performance and compliance
- Link recruited hosts to your agency
3.2 Platform Operations
Your data helps us:
- Maintain platform security and prevent fraud
- Improve our services and user experience
- Provide customer support and technical assistance
- Enforce our Terms of Service and policies
- Resolve disputes and address violations
3.3 Communications
We use your contact information to:
- Send important account notifications and updates
- Provide commission statements and payment confirmations
- Share platform news and feature announcements
- Respond to your support inquiries
- Notify you of policy changes
3.4 Analytics and Improvement
We analyze aggregated data to:
- Understand agency program performance
- Identify trends and optimize commission structures
- Develop new features and improvements
- Generate business insights and reports
4. Information Sharing and Disclosure
4.1 What We Share
We may share your information with:
- Poppo Live Platform: Your agency information is integrated with the main Poppo platform for host management and payment processing
- Payment Processors: Banking and payment information is shared with secure third-party payment providers to process commissions
- Service Providers: Trusted partners who assist with platform operations, analytics, and customer support
- Legal Authorities: When required by law or to protect rights, safety, and security
4.2 What We Don't Share
We will never:
- Sell your personal information to third parties
- Share your data with advertisers without consent
- Publicly disclose your commission earnings
- Provide your contact information to other agencies
4.3 Data Transfers
As a global platform, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data during international transfers.
5. Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data transmissions use industry-standard SSL/TLS encryption
- Access Controls: Strict authentication and authorization protocols limit data access
- Monitoring: 24/7 security monitoring and threat detection systems
- Regular Audits: Periodic security assessments and vulnerability testing
- Secure Storage: Data stored in protected servers with redundant backups
- Employee Training: Staff trained on data protection and privacy practices
Security Notice: While we implement robust security measures, no system is completely secure. Please protect your account credentials and report any suspicious activity immediately.
6. Your Privacy Rights
6.1 Access and Correction
You have the right to:
- Access your personal information stored in our systems
- Request corrections to inaccurate or incomplete data
- Update your contact information and preferences
- Download a copy of your data in a portable format
6.2 Deletion Rights
You may request deletion of your personal information, subject to:
- Legal and regulatory retention requirements
- Resolution of outstanding payments or disputes
- Completion of ongoing investigations
6.3 Communication Preferences
You can control communications by:
- Opting out of marketing emails (service notifications still apply)
- Adjusting notification settings in your Agency Dashboard
- Unsubscribing via links in email communications
6.4 Exercising Your Rights
To exercise any privacy rights, contact us through the agency dashboard support system. We will respond to verified requests within 30 days.
7. Cookies and Tracking Technologies
7.1 Types of Cookies
We use the following types of cookies:
- Essential Cookies: Required for basic platform functionality and security
- Performance Cookies: Help us understand how agencies use our platform
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into usage patterns and performance
7.2 Managing Cookies
You can control cookies through:
- Browser settings (blocking or deleting cookies)
- Cookie consent preferences on our platform
- Opt-out tools provided by analytics services
Note: Disabling essential cookies may impact platform functionality.
8. Data Retention
We retain your information for different periods based on purpose:
- Active Account Data: Retained while your agency is active
- Financial Records: Kept for 7 years for tax and accounting purposes
- Communication Records: Retained for 3 years for support and dispute resolution
- Analytics Data: Aggregated and anonymized after 2 years
- Closed Accounts: Personal data deleted within 90 days of account closure (except legally required records)
9. Children's Privacy
The Poppo Agency program is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from someone under 18, we will delete it immediately.
10. International Data Transfers
Poppo operates globally, and your information may be transferred to countries with different privacy laws. We ensure that:
- Appropriate legal mechanisms are in place for international transfers
- Data protection standards meet or exceed those required by your jurisdiction
- Service providers in other countries adhere to strict privacy commitments
- Your rights remain protected regardless of where data is processed
11. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:
- Email notification to your registered address
- Prominent notice on the Agency Dashboard
- Updates posted on our website
The "Last Updated" date at the top of this policy indicates when changes were last made. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Regional Privacy Rights
13.1 European Economic Area (EEA) and UK
If you are located in the EEA or UK, you have additional rights under GDPR:
- Right to object to data processing
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
- Right to lodge complaints with supervisory authorities
13.2 California Residents
California residents have rights under CCPA including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
14. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact the Poppo Agency Privacy Team through the agency dashboard support system.
Hapyz LLC
1603 Capitol Avenue Suite 413J PMB 1799
Cheyenne, WY 82001
By using the Poppo Agency program, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.